Responsible Gaming

Responsible Gaming — Your Complete Guide to Safe Betting on Livesport

Betting is entertainment – don't let it become a burden. Livesport wants you to play with enjoyment, safely, and within your own limits. This page has all the tools and information you need.

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Gaming is for entertainment
Bet within your means
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Livesport's Responsible Gaming Tools

See how Livesport keeps your gaming experience safe and enjoyable.

Daily/Weekly Deposit Limit

Set your own daily or weekly deposit limit. Once a limit is set, it takes effect immediately – any increase requires a 7-day waiting period.

Loss Limit

Set a maximum on how much you can lose within a given period. Once the limit is reached, betting will automatically stop.

Session Time Limit

Set how long you want to play in a single session. When the time is up, your session will end automatically and you'll receive a break reminder.

Cooling-Off Period

Take a self-imposed break — from 1 day up to 6 weeks. During this period, you won't be able to place bets from your account.

Self-Exclusion

For a longer break, lock your account for 6 months, up to 5 years, or permanently. Your account will be completely inaccessible during this time.

Support Services in Bengali

If something feels off, talk to our specialist support team in Bangla. Your privacy is fully protected.

What Responsible Gambling Means

Responsible gaming means treating betting purely as entertainment — not as a source of income or a way to solve problems. From the moment anyone opens an account on Livesport, we want them to play with a healthy mindset.

Online betting is growing fast in Bangladesh. It's natural for many people to get a little caught up in the thrill of cricket or football. But when that excitement starts causing financial strain or family problems, responsible gaming becomes essential. Livesport wants to make sure it never gets to that point.

Remember: betting is entertainment. Every wager carries the risk of loss. Never bet more than you can afford to lose.

Livesport believes in building a healthy gaming culture. That's why we go beyond writing policies — we've built practical tools for every user to help them stay within their limits.

How to Recognize the Signs of a Problem

People often don't realize when their betting habits are becoming a problem. Ask yourself the following questions:

1
Are you betting more to try to win back what you've lost?
YesNo
2
Are you hiding your betting from family or friends?
YesNo
3
Are you dipping into your daily budget to place bets?
YesNo
4
Feeling restless or uneasy when you can't place a bet?
YesNo
5
Is betting affecting your focus at work or school?
YesNo

If you answered "Yes" to any of the questions above, pause and reach out to our support team. Seeking help isn't a sign of weakness – it takes real courage.

The sooner you recognise these signs, the better. Livesport's support team will assist you with complete confidentiality.

How to Set Limits

Setting limits on the Livesport app or website is straightforward. Just follow the steps below:

1
Log In and Go to Your Profile

After logging into the app or website, click on your profile icon in the top right corner.

2
Find the "Responsible Gaming" option

Look for the "Responsible Gaming" section in the Settings menu.

3
Choose your preferred limit type

Choose what works for you — deposit limit, loss limit, session time limit, or cooling-off.

4
Set the amount and time period

Enter the amount and duration (daily/weekly/monthly) and confirm.

5
Get an SMS/Email Confirmation

Once a limit is set, a confirmation will be sent via SMS or email. Contact support if you'd like to make any changes.

Limit reductions take effect immediately. However, increasing a limit requires a seven-day waiting period – this is intentional, to prevent impulsive decisions.

How Self-Exclusion Works

If you feel you need an extended break, use Livesport's self-exclusion feature. It's a powerful step — and one that's entirely your own decision.

6-Month Break

Give yourself some space. This will not unlock automatically after 6 months.

1-Year Break

A longer break to clear your head and reset.

5-Year Break

This option is designed for long-term decisions.

Permanent Exclusion

For permanent closure — this action cannot be undone.

To self-exclude, email us at support@livesport.onl or let us know via live chat. We'll lock your account immediately, no questions asked. Promotional emails will also stop during this period.

A Simple Assessment of Your Risk Level

Review the indicators below and assess yourself honestly. This is not medical advice, but it can serve as an early warning signal.

What % of your monthly income is going towards bettingIdeal: 5% or less
Average hours spent betting per weekIdeal: Under 5 hours
Are you betting to escape financial stress?Ideal: Never

If you're spending more than 10% of your monthly income on betting or playing more than 10 hours a week, it's time to consider setting limits.

Frequently Asked Questions

To place an accumulator (or parlay) bet, go to the Sports section and select odds for your first match – it will be added to your betslip. Then keep adding odds for a second, third match, and so on (up to a maximum of 15 selections). Your betslip will automatically activate "Accumulator" mode and display the combined total odds. Just enter your stake and confirm. Keep in mind that if even one leg of your accumulator loses, the entire bet is lost – so play responsibly.

KYC (Know Your Customer) verification is part of Livesport's security process. It's a one-time requirement before your first withdrawal. Documents needed: (1) National ID (NID) – clear photos of both front and back, or the photo page of your passport; (2) A selfie – holding your NID; (3) Mobile Pay/Nagad number verification – must be registered in your name. Upload all documents via the "Account" menu in the app, or send them to support. Verification is usually completed within 24 hours and you'll be notified by email.
Warning Signs
Chasing losses
Betting in secret
Using money meant for everyday essentials to bet
Feeling restless when not playing
Experiencing problems at home
If you notice any one of these signs, talk to us.
Get Help
If something feels wrong, talk to us now. Our team will help you with complete confidentiality.
Live Chat
24/7 in Bengali
Email
support@livesport.onl
5 Rules for Safe Betting
  1. Only bet with money you can afford to lose
  2. Set Your Limits First, Then Play
  3. Don't chase losses with bigger bets
  4. Make decisions with a clear head
  5. Take Regular Breaks
"Fun play, healthy mind – that's what Livesport is all about."

We believe a happy, healthy user is our greatest asset. That's why responsible gaming isn't just a policy for us – it's a commitment.

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Responsible Gaming Tools

Play responsibly, enjoy safely

Join Livesport — where entertainment and safety go hand in hand.

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