Data protection

Livesport Privacy Policy – Our Commitment to Protecting Your Data

Every piece of information you share with Livesport is a trust we take seriously. This policy openly explains how it is collected, where it is stored, and who can access it.

Updated: January 2026
Read time: 7 minutes
SSL 256-bit Encrypted
Written in Bangla
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Secured
SSL Encryption
Data Not for Sale
GDPR Compliant
Encrypted storage

How We Protect Your Data

A quick overview of the measures we've put in place to protect your privacy at Livesport.

256-bit SSL Encryption

Every data transfer between your browser and our servers is protected with the highest level of SSL encryption — no one can intercept your information in transit.

Data Not Shared with Third Parties

Livesport never sells or shares your personal information with advertising companies or any other third parties.

Encrypted Data Storage

All data stored on our servers is encrypted. Passwords are kept in hashed form — even Livesport cannot view your password.

Identity Verification (KYC)

Identity document information collected during the KYC process is stored under strict security measures and used exclusively for anti-fraud verification.

Control your own data

You can view, correct, or request deletion of your data at any time — hassle-free.

Regular security audits

Livesport's security systems are regularly audited by independent third-party organizations to ensure there are no vulnerabilities.

Content

By using the Livesport (livesport.onl) platform, you are considered to have accepted this Privacy Policy. We believe transparency is the foundation of trust — which is why this policy is written in plain, simple English, free of legal jargon.

1

What data we collect

Livesport collects user information in several ways. Full details are provided below:

1.1 Information provided at registration

What we collect when you open an account:

  • Full Name & Date of Birth
  • Mobile number & email address
  • Preferred payment method (Mobile Pay/Nagad number)
  • A copy of your NID or passport for identity verification (required before your first withdrawal)

1.2 Automatically Collected Information

The following information is automatically recorded while you use the platform:

Data TypePurpose
IP addressSecurity Audits & Fraud Prevention
Device information (model, OS)App Optimization
Browser & session informationImproving User Experience
Gaming & Betting HistoryAccount Management & Responsible Gaming
Transaction RecordsFinancial accounting & audit

Livesport never stores your full payment card number or CVV. All payments are processed through secure third-party gateways.

2

How We Use Your Data

Livesport uses the data it collects solely for the purposes listed below — nothing more:

  • Account Management: To verify logins, authenticate transactions, and keep your account secure.
  • Service delivery: To process betting, gaming, and payment transactions.
  • Contact: To send important updates, promotions, or security-related messages.
  • Fraud Prevention: To detect suspicious activity.
  • Legal obligations: To fulfill license conditions and meet regulatory requirements.
  • Service Improvement: To improve your experience on the platform.

If we wish to use your data for marketing purposes, we will ask for your consent first. You can opt out of marketing communications at any time.

3

Data retention & security measures

Livesport uses industry-leading technology to protect your data. Our security infrastructure operates across multiple layers:

  • Transport security: TLS 1.3 protocol is used for all data transmissions.
  • Storage Encryption: All sensitive data on our servers is stored with AES-256 encryption.
  • Password Hashing: Passwords are hashed using the bcrypt algorithm.
  • Firewall & DDoS Protection: Multiple layers of server-level firewalls are active at all times.
  • Regular backups: Encrypted backups of all data are stored in a secure location.

3.1 How long data is retained

Your data is retained while your account is active. Even after account closure, transaction records may be kept for up to 5 years to meet legal and regulatory requirements, after which they are securely deleted.

Livesport's servers are hosted in internationally certified data centers with 24/7 physical security.

4

Third-Party Data Sharing Policy

Livesport does not sell your data. Ever. However, to deliver our services, we may share limited information with certain trusted partners:

Partner TypeData SharedWhy It's Shared
Payment processors (Mobile Pay, Nagad)Transaction DataTo process payments
Game Providers (Evolution, Pragmatic)User ID & betting dataFor game operations
KYC Verification ServicesIdentity Document InformationFor age & identity verification
Regulatory authorityLicense Required InformationLegal Obligations

Each of these partners adheres to our privacy standards and uses the data they receive solely for its intended purpose. We never share information with advertisers or data brokers.

Data may be disclosed to government authorities when required by legal order or national security obligations, in accordance with international law.

5

Cookies & Tracking Technologies

Livesport's website and app use cookies — small files stored in your browser that help recognize you on return visits.

5.1 Types of cookies

You can disable non-essential cookies at any time through your browser settings. Note that disabling essential cookies may affect the platform's functionality.

6

Your Data Rights

Livesport believes you should have full control over your own data. That's why the following rights are always available to you:

Right to access your data

You can request to see what personal information we hold about you at any time.

Right to Rectification

To correct inaccurate or outdated information, please submit a request to our support team.

Right to Erasure

After account closure, you can request the deletion of all data beyond what we are legally required to retain.

Right to Restrict Processing

You can request that we stop using your data for specific purposes.

Right to data portability

You can download all your data in a machine-readable format.

Right to opt out of marketing communications

You can opt out of promotional emails or SMS at any time.

To exercise any of these rights, reach out to us at privacy@livesport.onl or through Live Chat.

7

Children's Privacy

Livesport is strictly for users aged 18 and above. We do not knowingly collect data from minors. If we become aware that an account has been created by someone under 18, that account and all associated data will be deleted immediately.

If you believe your child has created an account on Livesport, please contact our support team immediately.

8

How We Update This Privacy Policy

Livesport may update this Privacy Policy when necessary. For significant changes, you will be notified at least 14 days in advance via your registered email or app notification.

Minor changes (such as spelling corrections or clarifications) may take effect without separate notice. The "Updated" date at the top of this page will always reflect the latest revision.

Continued use of Livesport after any changes constitutes acceptance of the updated policy.

9

Privacy-related contact

For any questions, complaints, or data-related requests regarding this Privacy Policy, please reach out through any of the following:

  • Email: privacy@livesport.onl
  • General support: support@livesport.onl
  • Live Chat: Available 24/7 on website & app

Privacy-related requests are typically responded to within 48 hours.

Frequently asked questions

Yes, completely safe. At Livesport, your personal data and financial transactions are protected by two separate security layers. Data is secured with TLS 1.3 transmission encryption and AES-256 storage encryption — bank-grade security. On the financial side, your wallet balance is kept separate from Livesport's operational funds, so your money stays protected under any circumstances. We also conduct regular third-party security audits and offer two-factor authentication (2FA) on the platform. If anything seems suspicious, contact support immediately.

After logging in to the app or website, go to the "Account" or "Profile" menu. There you'll find two separate tabs: "Betting History" and "Transaction History". Betting History shows full details of every bet — date, event, stake, and outcome. Transaction History contains a complete record of deposits, withdrawals, and bonus credits. You can also filter by date or amount. If you need a receipt or statement for a specific transaction, contact support and it will be sent to you as a PDF.

Join Our Secure Platform Today

Your privacy is our top priority. Trust us, and play with peace of mind.

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